Store Policy

Candle Policy:

Ogundesign figure candles are each individually hand-poured, making each candle unique. If you are unsure, you may contact us for instructions or how to use it.
Please note that these products are sold solely for entertainment purposes and cannot be relied upon to cure, treat, diagnose, or replace any licensed care professional. In the event of any medical emergency, please seek immediate medical attention. It is essential to understand that our products have no metaphysical effects, and we do not promise any miracles, effects, or consequences. Additionally, please be aware that our products are intended for individuals 18 years of age or older.

It is important to note that the Food and Drug Administration has not evaluated our products. Therefore, any usage of our products is at your own risk.

Allergic Reactions:

Please note that some of our products may contain common allergens such as honey, cocoa butter, shea butter, water, essential oils, colorings soy wax, paraffin wax, oats, organic herbs, etc. While we take all necessary precautions to ensure the safety of our customers, we cannot be held responsible for any reactions or side effects. If you do experience a reaction, please seek medical attention immediately. Before making a purchase, feel free to contact us for information on ingredients.


Jewelry Allergic Reaction: It's important to note that some of our jewelry may contain materials that can cause allergic reactions, such as the beads, elastic, or twine used in their construction. While Ogundesigns cannot be held responsible for any reactions, we are happy to provide information upon request. If you experience a reaction, seek medical attention immediately.


Care of Jewelry: All jewelry should be handled with care. It is recommended not to wear jewelry while sleeping, showering, or using chemicals. Improper handling can cause discoloration over time. Some materials, such as chained jewelry, are sensitive to UV lighting, which can result in darkening.


Return & Exchange:

Please note that all purchases of Ogundesigns products are final and cannot be returned or exchanged! 

If you encounter any issues with your order, please do not hesitate to contact us for assistance. As a customer-focused assistant, I am committed to ensuring that your experience with our products is satisfactory. However, our policy strictly prohibits returns or exchanges for any merchandise. Thank you for your understanding and continued support.

Refund and Cancellation:

To cancel your order, kindly send an email to We at Ogundesigns aim to provide a seamless experience. Hence, we assure you that we will process your request efficiently and carefully. If you reach out to us within 24 hours of placing your order, we will issue a full refund.

However, if you cancel after the 24-hour mark, please note that a 15% restocking fee will apply. Thank you for your understanding and cooperation.


For Domestic Shipping, the shipping process is 3 to 5 Business days!

International shipping varies among each location; it could take up to more than 2-3 weeks or it could last longer.

  • It could be possible that mail inside the U.S. could take up to 3-10 Business days or last longer.
  • During the holiday season, expect a delay!
  • Please be considerate of our business hours as well, Thank you!
  • Saturdays and Sundays are not included for shipping; your order will be processed the next following business day and will resume in its 3-5 shipping process.

Packages Policy: (Disclaimer) Ogundesigns is not responsible for any packages that are 

  • lost
  • stolen
  • or mishandled 

Please contact the USPS to file a claim before reaching out. Customers need to confirm that their shipping address is accurate before purchasing. I am not held responsible if the shipping information you have made is incorrect once shipped.